Exploring student affairs professionals' perceptions of organizational change in public universities
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[EMBARGOED UNTIL 08/01/2026] In the face of growing demands and complex challenges in higher education--including issues related to access, equity, student success, and the rapid integration of technology--organizational change has become inevitable. Colleges and universities must adapt their structures, policies, and practices to remain relevant and sustainable. Despite this urgency, a significant gap remains in the literature regarding organizational change within higher education. This study addresses that gap by exploring how student affairs professionals at public universities perceive organizational change. Through qualitative analysis of interviews with professionals across multiple institutions, the study uncovers how these individuals experience change efforts, the strategies they find most effective, and the challenges they encounter. Findings suggest that while organizational change can lead to meaningful improvements, it often has an initial impact on morale, especially among student affairs professionals. However, the study also highlights leadership strategies that can help mitigate these effects and foster a more inclusive change process. The insights from this research are intended to guide higher education leaders--such as presidents, provosts, deans, and other senior administrators--in more effectively designing and implementing change initiatives that support both organizational success and community well-being.
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