Physician and patient perspectives on inpatients’ understanding of their care and mixed messages during hospitalization

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Patient understanding, improved communication between providers and patients, and patient engagement have been linked to improved patient health outcomes. However, factors such as the complexity and ever-changing nature of the hospital environment as well as complex patient conditions limit the above communication, in turn decreasing patient understanding and engagement. We wish to elucidate clinician views on patients’ understanding of their care during hospitalization, as well as patient and clinician perspectives on possible solutions for improving patients’ understanding.

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