Job satisfaction and intent to stay : why nonacademic staff remain in higher education
No Thumbnail Available
Authors
Meeting name
Sponsors
Date
Journal Title
Format
Thesis
Subject
Abstract
Nonacademic staff in higher education, also known as support staff, is a necessary and under-researched workforce essential for the success of higher education institutions. The higher education needs emphasized by the COVID-19 pandemic, state budget cuts, and increasing levels of turnover from the nonacademic population highlight the need for a more robust level of literature focused on aspects of retaining these staff in their higher education organizations. This study focuses on determining if high levels of job satisfaction indicated a high level of intent to stay in nonacademic staff in a four-campus statewide university system. The data was also analyzed to determine which construct of job satisfaction had a higher influence on an employee's intent to stay. Separating the data by location variables provided a comparative analysis among the four campuses and the business units contained within the university system. The data was collected from a recently developed system-wide survey distributed to all nonacademic staff via institutional email. Logistical regression was performed on the total job satisfaction, each of the 5 job satisfaction constructs, and the length of intent to stay. This analysis was additionally performed for location variables. The structure of the survey and the constructs were also analyzed for reliability and validity. This study adds to the literature studying nonacademic staff in higher education and underscores the importance of increasing job satisfaction to increase an employee's intent to stay.
Table of Contents
DOI
PubMed ID
Degree
Ed. D.