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The effects of customer participation on service outcomes : a fit perspective
(University of Missouri--Columbia, 2010)
[ACCESS RESTRICTED TO THE UNIVERSITY OF MISSOURI AT REQUEST OF AUTHOR.] Previous research in customer participation argues that customer participation positively influences service quality and customer satisfaction. However, ...
Essays on idea sharing and investor performance
(University of Missouri--Columbia, 2010)
[ACCESS RESTRICTED TO THE UNIVERSITY OF MISSOURI AT REQUEST OF AUTHOR.] This dissertation is the study of a novel database from an exclusive and confidential website where a select group of fundamentals-based hedge fund ...
Reciprocity in marketing relationships
(University of Missouri--Columbia, 2010)
Marketing researchers have often cited reciprocity as an important aspect of relational exchange; however the extant research has not conceptualized or measured reciprocity in marketing relationships. This research is a ...
The effects of CEO succession on corporate restructuring and strategy change
(University of Missouri--Columbia, 2010)
This dissertation examines three CEO succession scenarios-established CEOs, new outsider CEOs, and new insider CEOs-and their effect on the strategic actions of firms undergoing portfolio restructuring. I argue that ...
Three essays on financial contracting
(University of Missouri--Columbia, 2010)
[ACCESS RESTRICTED TO THE UNIVERSITY OF MISSOURI AT REQUEST OF AUTHOR.] In these essays, I examine the characteristics of financial contracts around Chapter 11 bankruptcy. In the first essay, I document significant changes ...