Search
Now showing items 1-5 of 5
Voice in marketing interactions
(University of Missouri--Columbia, 2020)
conversion is a, if not the, critical challenge facing the inside sales force. In this essay, I conceptualize verbal (ask specificity, communicating value, relating knowledge expression, customer-tailored inquiry) and vocal (confidence, affability) tactics...
Dispositional and situational predictors of confirmatory behavior in the employment interview
(University of Missouri--Columbia, 2007)
This study analyzes the interviewers' propensity to use their first impressions about their interviewees and to subsequently engage in higher or lower levels of confirmatory behaviors toward their interviewees during the ...
Social skill in the workplace : what is social skill and how does it matter?
(University of Missouri--Columbia, 2008)
Social skill is becoming increasingly important in today's workplace because organizational structures are becoming flatter with more service-oriented positions. Strong social skill can facilitate interpersonal interactions, ...
Reverse knowledge absorptive capacity of MNE-HQ (RKAC): conceptualization, theoretical framework, and empirical testing
(University of Missouri--Columbia, 2021)
Despite the increasing importance of reverse knowledge for innovation and competitive advantage of multinational enterprises (MNEs), the issue of how to make reverse knowledge transfer (RKT) more effective is under-explored. ...
Have you seen the new model? : visual design and product newness
(University of Missouri--Columbia, 2007)
Firms must continually innovate to successfully meet both consumer needs and competitive pressures. Previous investigations of innovation have examined this construct solely from the firms' perspective and only minimal ...