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Constructively managing conflict about open government : use of ombuds and other dispute resolution systems in state and federal sunshine laws
(University of Missouri--Columbia, 2009)
be in place. While few informal systems were found, the sources affirmed the necessity for formal alternative dispute resolution systems. Finally, case studies were conducted of three ombuds programs to examine the effectiveness of these kinds of offices...
Explicating journalism-as-a-conversation : two experimental tests of online news
(University of Missouri--Columbia, 2009)
The concept of journalism as a conversation has been richly explored in descriptive studies for decades. Largely missing from the literature, though, are clear operationalizations that allow theory building for purposes ...