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Amy Hutchison interview
(2011)
Voice of Literacy host, Dr. Betsy Baker, interviews Dr. Amy Hutchison, Assistant Professor of Literacy, Iowa State University.
Constructively managing conflict about open government : use of ombuds and other dispute resolution systems in state and federal sunshine laws
(University of Missouri--Columbia, 2009)
be in place. While few informal systems were found, the sources affirmed the necessity for formal alternative dispute resolution systems. Finally, case studies were conducted of three ombuds programs to examine the effectiveness of these kinds of offices...