Stressors in the pharmacy: An observational of interruptions in pharmacy
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Errors in the healthcare field are a significant problem. Interruptions leading to distractions can cause errors as these interruptions can distract the pharmacy workers from their tasks. Hence it is important to study interruptions, their types, how they are caused, where they come from, when they occur, how long they last, and how pharmacists and technicians feel about them. The objectives of this observational study were to: 1) classify interruptions based on the type of interruption and cause, time, location, and duration, 2) identify differences in interruption types, duration and frequency across days of the week or time of day, and the analysis of these stressors can aid in improving the processes and increasing safety within the pharmacy. Poster originally presented at the MU Spring 2011 Undergraduate Research and Creative Achievements Forum.