Ethical Issues: Saying I'm Sorry
Fleming, David A.
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Patients respond more favorably and are more trusting of physicians who provide full disclosure about medical errors than physicians who are less forthright or purposely hold things back when things go wrong. But there is no guarantee that full disclosure will prevent a lawsuit. In general, though patients may trust their physicians more if they are truthful, they expect restitution of some kind if they are harmed.
Ethical Issues Series;June 2005
Center for Health Ethics publications