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dc.contributor.authorBelden, Jeffery L.eng
dc.contributor.authorGrayson, Rebeccaeng
dc.contributor.authorBarnes, Janeyeng
dc.coverage.spatialUnited Stateseng
dc.date.issued2009-06eng
dc.descriptionFor more information about the Information Experience Laboratory, visit http://ielab.missouri.edu/eng
dc.description.abstractElectronic medical record (EMR) adoption rates have been slower than expected in the United States, especially in comparison to other industry sectors and other developed countries. A key reason, aside from initial costs and lost productivity during EMR implementation, is lack of efficiency and usability of EMRs currently available. Achieving the healthcare reform goals of broad EMR adoption and “meaningful use” will require that efficiency and usability be effectively addressed at a fundamental level. We conducted a literature review of usability principles, especially those applicable to EMRs. The key principles identified were simplicity, naturalness, consistency, minimizing cognitive load, efficient interactions, forgiveness and feedback, effective use of language, effective information presentation, and preservation of context. Usability is often mistakenly equated with user satisfaction, which is an oversimplification. We describe methods of usability evaluation, offering several alternative methods for measuring efficiency and effectiveness, including patient safety. We provide samples of objective, repeatable and cost‐efficient test scenarios applicable to evaluating EMR usability as an adjunct to certification, and we discuss rating schema for scoring the results. (42 pages)eng
dc.identifier.urihttp://hdl.handle.net/10355/3719eng
dc.languageEnglisheng
dc.publisherHealthcare Information and Management Systems Society (HIMSS)eng
dc.relation.ispartofInformation Experience Laboratory Publications (MU)eng
dc.relation.ispartofcommunityUniversity of Missouri-Columbia. College of Education. The Allen Institute for Research on Learning, Information & Technology. Information Experience Laboratoryeng
dc.rightsOpenAccess.eng
dc.rights.licenseThis work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 License.
dc.source.urihttp://www.himss.org/ASP/ContentRedirector.asp?ContentID=71733eng
dc.subject.lcshMedical Records Systems, Computerizedeng
dc.subject.lcshMedical recordseng
dc.titleDefining and Testing EMR Usability: Principles and Proposed Methods of EMR Usability Evaluation and Ratingeng
dc.typeTechnical Reporteng


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