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dc.contributor.authorBentley, Clyde H., 1951-eng
dc.contributor.authorFisher, Brooke Allisoneng
dc.descriptionPresented to the Communications Technology and Policy Division AEJMC 2002 Annual Convention Miami Beach, Florida Aug. 7-10, 2000.eng
dc.descriptionIncludes bibliographical references.eng
dc.description.abstractWhen the electronic mail system at a university crashed, researchers turned to a methodology developed more than 50 years earlier to examine its impact. Using a modified version of Bernard Berelson “missing the newspaper” survey questionnaire, student researchers collected qualitative comments from 85 faculty and staff members. Like the original, the study found extensive anxiety over the loss of the information source, plus a high degree of habituation and dependence on the new medium.eng
dc.relation.ispartofJournalism publications (MU)eng
dc.relation.ispartofcommunityUniversity of Missouri-Columbia. School of Journalismeng
dc.subjectelectronic maileng
dc.subjectBernard Berelsoneng
dc.subjectsurvey questionnaireeng
dc.titleThe E-mail is Down! Using a 1940s method to analyze a 21st century problemeng

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