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dc.contributor.advisorKeiser, Lael R.en
dc.contributor.authorHerman, Jeff A.en_US
dc.coverage.spatialUnited States
dc.date.issued2007eng
dc.date.submitted2007 Summeren
dc.descriptionThe entire dissertation/thesis text is included in the research.pdf file; the official abstract appears in the short.pdf file (which also appears in the research.pdf); a non-technical general description, or public abstract, appears in the public.pdf file.en_US
dc.descriptionTitle from title screen of research.pdf file (viewed on January 4, 2008)en_US
dc.descriptionIncludes bibliographical references.en_US
dc.descriptionThesis (M.A.) University of Missouri-Columbia 2007.en_US
dc.descriptionDissertations, Academic -- University of Missouri--Columbia -- Political science.en_US
dc.description.abstractThe ways that passive representation could produce substantive benefits for the clients of a bureaucracy irrespective of active representation are an understudied aspect of the theory of representative bureaucracy. Further, the use of data that exist at the aggregate-level has precluded researchers from being able to identify the source of benefits that they aim to identify. Two possible ways that passive representation could produce benefits are better communication between the client and the bureaucrat and demand inducement, the latter of which increases the likelihood that clients will utilize the services that the bureaucracy or the bureaucrat provides. This study empirically examines these two sources of benefits using client-level data of the patient-provider relationship. It is found that passive representation can result in better communication and can induce demand, but under certain conditions. Past discrimination, the client's personal need for services, and institutional structure influence whether or not passive representation has an impact on the client-bureaucrat relationship.en_US
dc.identifier.merlin.b61733015en_US
dc.identifier.oclc187316516en_US
dc.identifier.otherHermanJ-072507-T8228en_US
dc.identifier.urihttp://hdl.handle.net/10355/4983
dc.publisherUniversity of Missouri--Columbiaen_US
dc.relation.ispartof2007 Freely available theses (MU)en_US
dc.relation.ispartofcommunityUniversity of Missouri-Columbia. Graduate School. Theses and Dissertations. Theses. 2007 Theses
dc.subject.lcshCommunication policyen_US
dc.subject.lcshBureaucracyen_US
dc.subject.lcshRepresentative government and representationen_US
dc.titlePassive representation and the client-bureaucrat relationship: communication and demand inducement in the patient-provider relationshipen_US
dc.typeThesisen_US
thesis.degree.disciplinePolitical scienceen_US
thesis.degree.disciplinePolitical scienceeng
thesis.degree.grantorUniversity of Missouri--Columbiaen_US
thesis.degree.levelMastersen_US
thesis.degree.nameM.A.en_US


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