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dc.contributor.advisorKeiser, Lael R.eng
dc.contributor.authorHerman, Jeff A.eng
dc.coverage.spatialUnited Stateseng
dc.date.issued2007eng
dc.date.submitted2007 Summereng
dc.descriptionThe entire dissertation/thesis text is included in the research.pdf file; the official abstract appears in the short.pdf file (which also appears in the research.pdf); a non-technical general description, or public abstract, appears in the public.pdf file.eng
dc.descriptionTitle from title screen of research.pdf file (viewed on January 4, 2008)eng
dc.descriptionIncludes bibliographical references.eng
dc.descriptionThesis (M.A.) University of Missouri-Columbia 2007.eng
dc.descriptionDissertations, Academic -- University of Missouri--Columbia -- Political science.eng
dc.description.abstractThe ways that passive representation could produce substantive benefits for the clients of a bureaucracy irrespective of active representation are an understudied aspect of the theory of representative bureaucracy. Further, the use of data that exist at the aggregate-level has precluded researchers from being able to identify the source of benefits that they aim to identify. Two possible ways that passive representation could produce benefits are better communication between the client and the bureaucrat and demand inducement, the latter of which increases the likelihood that clients will utilize the services that the bureaucracy or the bureaucrat provides. This study empirically examines these two sources of benefits using client-level data of the patient-provider relationship. It is found that passive representation can result in better communication and can induce demand, but under certain conditions. Past discrimination, the client's personal need for services, and institutional structure influence whether or not passive representation has an impact on the client-bureaucrat relationship.eng
dc.identifier.merlin.b61733015eng
dc.identifier.oclc187316516eng
dc.identifier.otherHermanJ-072507-T8228eng
dc.identifier.urihttp://hdl.handle.net/10355/4983eng
dc.publisherUniversity of Missouri--Columbiaeng
dc.relation.ispartof2007 Freely available theses (MU)eng
dc.relation.ispartofcommunityUniversity of Missouri-Columbia. Graduate School. Theses and Dissertations. Theses. 2007 Theseseng
dc.subject.lcshCommunication policyeng
dc.subject.lcshBureaucracyeng
dc.subject.lcshRepresentative government and representationeng
dc.titlePassive representation and the client-bureaucrat relationship: communication and demand inducement in the patient-provider relationshipeng
dc.typeThesiseng
thesis.degree.disciplinePolitical science (MU)eng
thesis.degree.grantorUniversity of Missouri--Columbiaeng
thesis.degree.levelMasterseng
thesis.degree.nameM.A.eng


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