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dc.contributor.advisorBudd, John M., 1953-eng
dc.contributor.authorHill, Heather L.eng
dc.date.issued2009eng
dc.date.submitted2009 Springeng
dc.descriptionTitle from PDF of title page (University of Missouri--Columbia, viewed on Feb 15, 2010).eng
dc.descriptionThe entire thesis text is included in the research.pdf file; the official abstract appears in the short.pdf file; a non-technical public abstract appears in the public.pdf file.eng
dc.descriptionDissertation advisor: Dr. John Buddeng
dc.descriptionVita.eng
dc.descriptionPh. D. University of Missouri--Columbia 2009.eng
dc.description.abstractWhile the majority of public libraries operate under a traditional model - they are publicly funded entities, locally controlled, and managed and employed by public employees, some municipalities have taken a different approach where public library service is contracted out to a private company. Part of the discourse informing this phenomenon is located within the contracting documents which form a chain of ideas from RFP to proposal to contract. While the RFPs, proposals, and contracts represent the largest part of the data, additional information was pulled from letters to the editor of local newspapers and notes from city council meetings. There are three main players in the contracting process, the local government, the contractor, and the community. This study explores the documents of the contracting process using Norman Fairclough's (1993) critical discourse analysis in order to understand what voices are privileged in the discourse surrounding the outsourcing of public library management and what definitions of the library exist within this phenomenon. The findings indicate that (1) the contractor has an enormous amount of power in defining the library for a particular community; (2) the RFPs are normative; (3) much of the contract management criteria are decided by the contractor after the contract is already in place.eng
dc.description.bibrefIncludes bibliographical references.eng
dc.format.extentvi, 129 pageseng
dc.identifier.oclc516317106eng
dc.identifier.urihttps://hdl.handle.net/10355/6126
dc.identifier.urihttps://doi.org/10.32469/10355/6126eng
dc.languageEnglisheng
dc.publisherUniversity of Missouri--Columbiaeng
dc.relation.ispartofcommunityUniversity of Missouri--Columbia. Graduate School. Theses and Dissertationseng
dc.rightsOpenAccess.eng
dc.rights.licenseThis work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 License.
dc.subject.lcshPublic librarieseng
dc.subject.lcshContracting outeng
dc.titleOutsourcing the public library : a critical discourse analysiseng
dc.typeThesiseng
thesis.degree.disciplineInformation science and learning technologies (MU)eng
thesis.degree.grantorUniversity of Missouri--Columbiaeng
thesis.degree.levelDoctoraleng
thesis.degree.namePh. D.eng


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