[-] Show simple item record

dc.contributor.authorChoi, Young Bae
dc.date.issued1995
dc.description.abstractCurrent service order handling systems in telecommunications industry have problems such as user-unfriendliness, long service waiting time, uneasy customization of services, limited capability of in-house services, and inefficient human resources allocation. Consequently, the current solutions for the ordering process cannot be used to meet the business needs of service providers. To solve this problem, a generic service order handling model is suggested. Based on the TINA-C information modeling and computation modeling concepts, service order handling information object types and interfaces were defined. The three ordering interfaces studied in this model are: service negotiation, service ordering and order tracking for the main service provider and subcontracted service provider. To support the transfer of ordering information, the Store-and-Forward Paradigm is proposed. This Store-and-Forward paradigm is based on the use of e-mail (e.g., X.400) to transport non-realtime information.eng
dc.identifier.urihttps://hdl.handle.net/10355/62114
dc.publisherUniversity of Missouri--Kansas Cityeng
dc.titleService Order Handlingeng
dc.typeThesiseng


Files in this item

[PDF]

This item appears in the following Collection(s)

[-] Show simple item record