[-] Show simple item record

dc.contributor.advisorSimons, Amyeng
dc.contributor.authorWojtowicz, Hilareyeng
dc.date.issued2017eng
dc.date.submitted2017 Falleng
dc.description.abstract[ACCESS RESTRICTED TO THE UNIVERSITY OF MISSOURI AT AUTHOR'S REQUEST.] This study explores emotional intelligence in newsrooms across the U.S. that have undergone staff reductions in the last five years, seeking to find if employees found their managers to be emotionally intelligent in the communication of these layoffs. Additionally, this study looks to connect emotional intelligence from these managers, or lack thereof, to job satisfaction, employee retention and culture within the organization. This analysis is completed through the lens of emotional intelligence theory, which helps explain how emotional intelligence can affect the decisions made and actions taken by people, especially after times of change. The research indicates that when employees believe their managers are more emotionally intelligent, they are also more satisfied at work and are more loyal to the organization, even after staff reductions have taken place. Lastly, the research indicates that employees lack loyalty to their news organizations more often when staff reductions have taken place and when their managers communicated this transformational change in ways that lacked emotional intelligence. Overall, this study seeks to add to the literature surrounding emotional intelligence, linking it to news organizations, and offering insight into how this factor could ultimately have an impact on the ever changing and reorganizing media industry.eng
dc.identifier.urihttps://hdl.handle.net/10355/63443
dc.languageEnglisheng
dc.publisherUniversity of Missouri--Columbiaeng
dc.relation.ispartofcollectionUniversity of Missouri--Columbia. Graduate School. Theses and Dissertationseng
dc.rightsAccess is limited to the campuses of the University of Missouri.eng
dc.titleMedia industry employees weigh in on emotional intelligence and its effect on job satisfaction, loyalty and culture in organizations that have experienced staff reductionseng
dc.typeThesiseng
thesis.degree.disciplineJournalism (MU)eng
thesis.degree.grantorUniversity of Missouri--Columbiaeng
thesis.degree.levelMasterseng
thesis.degree.nameM.A.eng


Files in this item

[PDF]
[PDF]

This item appears in the following Collection(s)

[-] Show simple item record