Browsing Theses and Dissertations (UMKC) by Thesis Advisor "Never, Brent"
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Evaluating the impact of PerformanceStat: a case study of the City of Baltimore's CitiStat Program (2013)How to improve the efficiency and effectiveness of the public sector has been a priority for decades. This case study examined a management approach to improving public-sector performance called PerformanceStat. ...