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dc.contributor.advisorStemmle, Jonathan T.eng
dc.contributor.authorMascarenas, Christina Raeeng
dc.date.issued2020eng
dc.date.submitted2020 Falleng
dc.description.abstractPublic information officers (PIOs) see themselves as the liaison between the agency they represent and the public. They come from various backgrounds including broadcast and print journalism, for profits and the advertising world while others seek out local government jobs straight out of college since they loved public relations and wanted to serve their local community. This thesis seeks to understand how PIOs experience and manage competing roles in their local government agency, as well as how they came into these PIO roles. This turned out to be a unique year for the PIOs as they learned how to navigate through an unprecedented pandemic to riots to an election on top of their everyday roles. Through qualitative research that included 13 in-depth interviews from current local government PIOs and applying role conflict theory, this thesis presents the PIOs understanding on how they view their roles in their job, what it means to them and how they manage all that they do.eng
dc.description.bibrefIncludes bibliographical references (pages 80-91)eng
dc.format.extentv, 106 pages ; illustrations (chiefly colored)eng
dc.identifier.urihttps://hdl.handle.net/10355/81483
dc.languageEnglisheng
dc.publisherUniversity of Missouri--Columbiaeng
dc.relation.ispartofcommunityUniversity of Missouri--Columbia. Graduate School. Theses and Dissertationseng
dc.rightsOpenAccesseng
dc.rights.licenseThis work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 License. Copyright held by author.
dc.subjectPublic information officer ; role ; media ; agency ; social media ; engagement ; communications ; tasks ; public relations ; PR ; PIOeng
dc.titleThe role of public information officers in local American governmenteng
dc.typeThesiseng
thesis.degree.disciplineJournalism (MU)eng
thesis.degree.grantorUniversity of Missouri--Columbiaeng
thesis.degree.levelMasterseng
thesis.degree.nameM.A.eng


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