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    Browsing 2009 MU dissertations - Access restricted to MU by Thesis Department 
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    • Browsing 2009 MU dissertations - Access restricted to MU by Thesis Department
    •   MOspace Home
    • University of Missouri-Columbia
    • Graduate School - MU Theses and Dissertations (MU)
    • Theses and Dissertations (MU)
    • Dissertations (MU)
    • 2009 Dissertations (MU)
    • 2009 MU dissertations - Access restricted to MU
    • Browsing 2009 MU dissertations - Access restricted to MU by Thesis Department
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    Browsing 2009 MU dissertations - Access restricted to MU by Thesis Department "Business administration (MU)"

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    • The effects of customer participation on service outcomes : a fit perspective 

      Dong, Beibei, 1981- (University of Missouri--Columbia, 2010)
      [ACCESS RESTRICTED TO THE UNIVERSITY OF MISSOURI AT REQUEST OF AUTHOR.] Previous research in customer participation argues that customer participation positively influences service quality and customer satisfaction. However, ...

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