Browsing 2014 MU dissertations - Access restricted to MU by Thesis Advisor "Cho, Yoon Seonghee"
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Work engagement of hospitality employees: examining work stresses as antecedents and customer orientation and employee voice as outcomes
(University of Missouri--Columbia, 2014)[ACCESS RESTRICTED TO THE UNIVERSITY OF MISSOURI AT AUTHOR'S REQUEST.] This dissertation investigated the antecedents and outcomes of work engagement that commonly exist in the hospitality industry. The antecedents studied ...