Federal employee satisfaction : factors influencing the perception of the public servant experience

Abstract

[ACCESS RESTRICTED TO THE UNIVERSITY OF MISSOURI AT AUTHOR'S REQUEST.] Previous scholarship has identified employee job satisfaction as an important driver in executing organizational objectives and satisfied employees are often productive employees, engaging in positive behaviors that help to accomplish the larger mission of the organization in which they work. Employee compensation (pay and benefits), opportunities for workplace advancement, and the utilization of the employee's knowledge, skills, and abilities as tested as the primary factors that exert an influence on public employee job satisfaction. Multivariate regression analysis of these variables strongly supports the original research hypotheses and strong positive relationships are observed between public employee job satisfaction and compensation, opportunities for workplace advancement, and utilization of knowledge, skills, and abilities. Opportunities for the federal government to better utilize this information and produce more satisfied public servants are discussed.